At Conquer US LLC, we want to make your shopping experience simple, fast, and worry-free. Please read our Delivery and Return Policy to understand how shipping and returns work.
🚚 Delivery Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order is placed, and a tracking number once it ships.
Shipping Times
USA Orders: Estimated delivery within 3–7 business days after processing.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
Free shipping may be offered on promotional campaigns or minimum order amounts (if applicable).
Delays
While we work with reliable carriers, delivery times may vary due to weather, customs, or carrier delays. We will notify you if we are aware of significant delays.
🔄 Return & Refund Policy
We want you to love your purchase! If for any reason you are not satisfied, you may return items under the following conditions:
Eligibility for Returns
Items must be returned within 30 days of delivery.
Items must be unused, unworn, and in their original packaging.
Proof of purchase (order number, receipt, or email confirmation) is required.
Non-Returnable Items
Personalized or custom products
Digital downloads or gift cards
Final sale or clearance items
Refunds
Once we receive and inspect your return, we will notify you by email.
If approved, a refund will be issued to your original payment method within 5–10 business days.
Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or damaged item).
Exchanges
We offer free exchanges for defective or incorrect items.
If you need to exchange for a different size or color, please contact us before returning the product.
Return Shipping
Customers are responsible for return shipping costs (unless the item was defective or incorrect).
We recommend using a trackable shipping service to ensure your return reaches us.
📩 How to Start a Return
To request a return or exchange:
Email us at admin@conquermart.com with your order number and reason for return.
We will provide you with a return authorization and instructions.
Send the product back using the instructions provided.
Contact Us
For questions about delivery, returns, or refunds, contact us:
📧 Email: admin@conquermart.com
🌐 Contact Page: https://mhnmart.com/contact-us/
🏢 Address: 5900 BALCONES DRIVE STE 16101, AUSTIN, TX 78731, USA